Helping You Build and Expand Offshore Teams

Connecting You with the Talent You Need Quickly

GBS helps Harris business units build high-performing global teams and access specialised capabilities across technology, customer operations and corporate services. We operate as an integrated extension of each business, combining talent, operational support and local expertise to help business units scale efficiently.

As part of Harris Corporate HR, our model is fully integrated with corporate services across Harris to help business units reduce the impact of unfilled roles or positions filled with candidates who are not the right fit. On average, our business unit partners begin reviewing qualified candidates within two weeks of engaging with us and complete a hire within 30–60 days.

Strength through Diversity

Leveraging offshore talent is a cost-effective way to strengthen diversity across your teams. Hiring global talent brings rich diversity of thought, perspective, and experience—while also providing valuable geographic and geopolitical diversification that helps reduce business risks from natural disasters or political disruptions.

GBS makes this possible as part of Harris Corporate HR. We hire full-time and fixed-term Harris employees directly through our own legal entities, with physical offices in Costa Rica, India, Bolivia, and the Philippines.

We support a wide range of functions, including Research & Development, Customer Support, Professional Services, Sales & Marketing, and Corporate roles.

GBS in Numbers
• More than 600 employees
• Supporting over 70 Harris Business Units

A Full-Service Solution for Your Offshore Talent Needs

Our end-to-end offshore recruitment services have been designed to help you secure the high-quality offshore talent you need when you need it so you can run your business more efficiently and effectively. And because our high-touch recruitment model creates a positive, engaging candidate experience from day one, the first-year retention rate for Harris GBS-sourced talent is significantly higher, with over 60% less attrition than the Harris-wide average in the first 12 months.

A Simple, Streamlined Process for Hiring Managers

We do the heavy lifting to make the offshore recruitment, hiring, and onboarding processes simple, fast, and effective for our business unit partners:

With the efficiencies and economies of scale created through our centralized recruitment model, fully burdened recruitment costs for candidates sourced through Harris GBS are often 30%+ lower depending on role than traditional approaches at the business unit level. And with calculators and tools to help you accurately forecast operating expenses costs for your positions, we can help you ensure you stay in range of your monthly forecast.

We thoroughly vet candidates’ functional and technical skills and English proficiency and provide detailed interview summaries to ensure hiring manager time is invested wisely on only the best candidates for the job. And we work closely with hiring managers to calibrate our vetting criteria throughout the hiring process to ensure candidate hireability.

We work closely with hiring managers throughout the recruitment process, providing interview coaching for efficiency and effectiveness and calibrating on hiring criteria as needed. But our support model doesn’t end with recruitment—we support you and your offshore hires through new employee onboarding and initial training during the first 90 days with a focus on customer service and quick response throughout the process.

With local offices established in multiple countries, we manage employee payroll and benefits for each new offshore hire at the local level. We also have partnerships with local recruitment firms that can be leveraged to augment recruitment support, so we can easily scale to meet talent demands.

We coordinate directly with human resources, payroll, compliance, legal, and IT so you don’t have to.

Our Workflow at a Glance

From start to hire, our recruitment process takes one to two months to complete. From end to end, our recruiting and hiring workflow consists of the following key milestones:

Step 1

Initial Kick-off

Harris GBS holds initial kick-off meeting with business unit partner

Step 2

Job Requisition

Harris GBS helps the manager create the Job Requisition in Workday

Step 3

Job Profile Validation

Job profile validation meeting between hiring manager and Harris GBS

Step 4

Candidate Recruitment

Harris GBS Talent Acquisition team pre-screens the market to identify the best candidates

Step 5

Candidate Presentation

Screened, qualified candidates are submitted to hiring managers for review

Step 6

BU Interviews

Harris GBS schedules interviews with selected candidates

Step 7

Final Selection

Hiring managers select the candidates to hire

Step 8

Job Offer Letters

After Business Unit approval, Harris GBS extends the offer, including salary, schedule, and start date

Step 9

Candidate Acceptance

After offer acceptance, Harris GBS launches the required Workday processes in accordance with Harris policies

Step 10

Employee Onboarding

Harris GBS completes onboarding process and facilitates initial training

Step 1: Initial Kick-off

Harris GBS holds initial kick-off meeting with business unit partner

Step 2: Job Requisition

Harris GBS helps the manager create the Job Requisition in Workday

Step 3: Job Profile Validation

Job profile validation meeting between hiring manager and Harris GBS

Step 4: Candidate Requirement

Harris GBS Talent Acquisition team pre-screens the market to identify the best candidates

Step 5: Candidate Presentation

Screened, qualified candidates are submitted to hiring managers for review

Step 6: BU Interviews

Harris GBS schedules interviews with selected candidates

Step 7: Final Selection

Hiring managers select the candidates to hire

Step 8: Job Offer Letters

After Business Unit approval, Harris GBS extends the offer, including salary, schedule, and start date

Step 9: Candidate Acceptance

After offer acceptance, Harris GBS launches the required Workday processes in accordance with Harris policies

Step 10: Employee Onboarding

Harris GBS completes onboarding process and facilitates initial training

What Harris Business Units Say About GBS

Discover how teams across Harris are accelerating growth and simplifying global operations with GBS.

Testimonials

— Director of Operations, Healthcare

— VP of R&D, Utilities

— Senior Professional Services Manager, Private Sector

— Senior R&D Manager, Healthcare

Why GBS

Get clear answers about who we are and how we support Harris Business Units.

Is GBS an external Harris recruitment agency?

No. GBS is part of Harris Corporate HR, not an external recruitment agency. We operate through Harris legal entities with physical offices in Costa Rica, India, Bolivia, and the Philippines, hiring full-time and fixed-term Harris employees across a wide range of functions, including Research & Development, Customer Support, Professional Services, Sales & Marketing, and Corporate roles.

Why do Harris Business Units partner with GBS?

GBS creates value by helping Harris Business Units find qualified, diversify team composition, and achieve OPEX savings through cost optimization and operational efficiency.

How does GBS ensure compliance and governance?

GBS operates through legal Harris entities that adhere to IT compliance requirements, security standards, operational governance, and local HR and labor regulations, ensuring a secure, compliant, and consistent operating model across all four locations (Costa Rica, Bolivia, India and the Philippines).

Which type of roles can be hired through GBS?

GBS supports hiring across multiple functions including:

R&D
Professional Services
Customer Support
Finance
Technical and leadership roles
Corporate roles

Does GBS hire Harris employees or contractors?

Employees hired through GBS are Harris employees, not contractors, ensuring:

Compliance
Stability
Operational alignment
Long-term retention

Can GBS scale to meet different hiring needs?

GBS is designed to scale with Business Unit needs, supporting both targeted hiring for individual roles and large-scale recruitment initiatives while maintaining consistent quality, speed, and operational support.

How does GBS enable seamless global collaboration?

GBS enables seamless global collaboration by aligning teams across countries and time zones through standardized Harris processes, real-time communication, consistent operational support, and integrated collaboration with Business Units, ensuring productivity and business continuity.

Put Our Team to Work for You

We’re here to connect you to the high-quality offshore talent you need in less time and with less work for you than traditional recruiting methods. Contact our team today and you could be reviewing qualified candidates in as little as two weeks and making a hire within 30–60 days.